Shipping Policy

Thank you for visiting and shopping at Peachella™. Below are the terms and conditions that make up our Shipping Policy.

Order Processing Time

Orders are not shipped or delivered on Sundays or public holidays.
Once your order is confirmed, please allow 1 to 2 business days for processing at our warehouse before shipment.

During periods of high volume or unforeseen circumstances, processing times may be delayed. You will be notified in case of a significant delay.

Shipping Times & Rates

Shipping Method	Estimated Delivery Time	Cost
Standard (Tracked Parcel)	3 to 5 business days	Free

Pickup Point Selection

If you do not select a pickup point during checkout, we will automatically choose the closest available point to your shipping address. You will receive a tracking number once your package is shipped.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking typically becomes active within 24 hours after the carrier picks up your package.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 60 days of receipt at the following address:

Email: support@getpeachella.com

We will provide you with instructions on how to return the item for a replacement or refund.